Which of the following illustrates an action control?
A) The recipe and baking instructions for a particular style of bread.
B) The percentage of defective units produced by a process over a period of time.
C) Periodic team meetings to assess progress against process goals.
D) A sales goal.

Question

Quizplus · Accepted Answer

Action controls are mechanisms put in place to direct employee behavior in a desirable way. The recipe and baking instructions for a particular style of bread serve as a direct action control by specifying exactly what steps should be taken to achieve a specific outcome.

Which of the Following Illustrates an Action Control