According to consultant David Freemantle, what is at the center of excellent customer service?
A) customer engagement
B) emotional connectivity
C) good listening
D) all of the above

Question

Quizplus · Accepted Answer

David Freemantle emphasizes that emotional connectivity is at the center of excellent customer service, as it involves creating a strong emotional bond with customers, leading to better satisfaction and loyalty.

According to Consultant David Freemantle, What Is at the Center