When answering a business phone call, it is not necessary to smile since the caller cannot see your facial expressions.
Correct Answer:
Verified
Q3: A common mistake in holding meetings is
A)
Q4: Meeting minutes should generally include
A) a list
Q5: Nonverbal communication can
A) complement verbal language.
B) reveal
Q6: Convincing others of your viewpoint depends on
Q7: Although it used to be an important
Q9: Most companies now allow their employees to
Q10: Action-oriented listeners tend to focus on the
Q11: One important characteristic of nonverbal communication is
Q12: When introducing yourself in a business context,
Q13: _ _ are "virtual offices" that give
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