Nidek manufactures sport swear. Classify each of the following quality costs as prevention, appraisal, internal failure or external failure.
-Warranty repairs
A) External failure
B) Internal failure
C) Appraisal
D) Prevention

Question

Quizplus · Accepted Answer

Warranty repairs are costs associated with fixing defects after the product has been delivered to the customer, which classifies them as external failure costs. These costs occur because the product failed to meet quality standards or customer expectations after it was sold.

Nidek Manufactures Sport Swear