Systems at the flexible-purpose extreme, which must be able to handle a wide variety of product or customer service demands, will use a product layout.

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Systems at the flexible-purpose extreme, designed to handle a wide variety of products or customer service demands, typically use a process layout, which is more adaptable to different tasks than a product layout, which is more efficient for high-volume, low-variety production.

Systems at the Flexible-Purpose Extreme, Which Must Be Able to Handle