From a consumer perspective, the degree to which the product or service meets the expectations of the customer is called
A) quality.
B) technology.
C) characteristics.
D) goodness.
E) property.

Question

Quizplus · Accepted Answer

Quality is the term that best describes the degree to which a product or service meets the customer's expectations. It encompasses aspects such as durability, reliability, and satisfaction.

From a Consumer Perspective, the Degree to Which the Product