Question 1

Affirmative action is synonymous with a quota system in the eyes of the legal system.

Accepted Answer

Affirmative action and quota systems are not synonymous; affirmative action encompasses a range of policies and practices aimed at increasing opportunities for underrepresented groups, while quota systems involve setting specific numbers or percentages for inclusion. The legal system, particularly in the United States, has treated them differently, with the Supreme Court ruling against rigid quota systems in several cases while allowing for more flexible affirmative action policies that consider race among other factors.

Question 2

Individuals who fall within a group identified for protection under equal employment laws and regulations are referred to as an exceptions class.

Accepted Answer

Individuals who fall within a group identified for protection under equal employment laws and regulations are referred to as a "protected class," not an "exceptions class."

Question 3

Union membership has increased in the United States since 1983.

Accepted Answer

Union membership in the United States has generally been on a decline since 1983, with the percentage of workers who are union members decreasing over the years.

Question 4

The Federal Labor Relations Authority is the government agency that oversees labor-management relations in the private sector.

Accepted Answer

The Federal Labor Relations Authority (FLRA) oversees labor-management relations within the federal government, not the private sector. The National Labor Relations Board (NLRB) handles private sector labor relations.

Question 5

Unions have political power and use their lobbying efforts to support legislation that is in their own interests and the interests of all employees.

Accepted Answer

Unions have political power and often engage in lobbying efforts to support legislation that benefits their members specifically, as well as the broader interests of workers in general, such as advocating for higher minimum wages, better working conditions, and stronger labor laws.

Question 6

Studies have shown that workers who belong to a union perceive that they are treated with greater dignity and respect on the job than if they didn't belong to a union.

Accepted Answer

Union membership often provides workers with a collective voice, leading to better working conditions, higher wages, and a perception of being treated with more dignity and respect compared to non-unionized workers.

Question 7

Effective strategic human resource management practices in organizations have reduced the need for union protection.

Accepted Answer

Strategic HRM practices often focus on employee engagement, fair compensation, and good working conditions, which can reduce the perceived need for union protection by addressing many of the issues unions traditionally advocate for.

Question 8

With a conflict orientation, management refuses to give in to labor and recognizes the union only because it is required to do so by law.

Accepted Answer

A conflict orientation in management-labor relations is characterized by an adversarial approach, where management may only recognize and engage with a union because it is legally mandated, rather than through a genuine willingness to collaborate or negotiate.

Question 9

Coordinating and managing all of the things that are necessary to find the right people and guide them toward achieving the overall strategy is called

Accepted Answer

Strategic human resource management involves aligning human resource practices with the overall strategy of the organization to ensure that the right people are in place to achieve strategic goals.

Question 10

The process of determining future human resource needs relative to an organization's strategic plan and taking the actions necessary to meet those needs in a timely manner is referred to as

Accepted Answer

Strategic human resource planning involves aligning the human resource function with the strategic objectives of an organization. It includes forecasting future human resource needs and developing strategies to meet those needs in alignment with the organization's goals.

Question 11

William Turban, the CEO of Bay Biotech, spends a considerable amount of his time determining his company's human resource needs relative to its strategic plan and then doing what it takes to meet those needs in a timely manner. In this illustration, Mr. Turban is engaged in

Accepted Answer

William Turban is involved in strategic human resource planning, as he is aligning the company's human resource needs with its strategic plan and taking actions to meet those needs. This involves forecasting future HR needs and developing strategies to meet those needs in alignment with the company's goals.

Question 12

__________ refers to studying a job in order to understand what knowledge, skills, and abilities are needed as a foundation for the behaviors that would help the job holder perform that job successfully.

Accepted Answer

Job analysis is the process of studying and collecting information about a job's tasks, responsibilities, and the necessary skills, knowledge, and abilities required for successful performance. This information is used for various HR purposes, including recruitment, training, and performance evaluation.

Question 13

At its last meeting, the board of directors of Imagination Software decided to hire a Director of Information Systems. Before the company starts recruiting, however, the Human Resource Management Department needs to conduct a __________, which involves gathering and studying all of the information about a particular job.

Accepted Answer

A job analysis involves gathering and studying all of the information about a particular job, including duties, responsibilities, skills required, and outcomes, to understand it fully before recruiting for the position.

Question 14

A __________ details the responsibilities and tasks associated with a given position.

Accepted Answer

A job description outlines the responsibilities and tasks associated with a specific position.

Question 15

The process of determining the number of employees that the organization will need at some point in the future as well as the knowledge, skills, and abilities that these employees must possess is referred to as

Accepted Answer

The answer of The process of determining the number of...

Question 16

Betty Smith's manager has asked her to attempt to determine the number of software developers that the organization will need in the next twelve months, as well as the knowledge, skills, and abilities these individuals must possess. This activity is referred to as

Accepted Answer

Demand forecasting is the process of estimating the future demand for a product or service. In this case, Betty Smith is trying to estimate the future demand for software developers.

Question 17

Adams Hardware is planning to open seven new hardware stores in Iowa, Nebraska, and South Dakota during the next three years. Currently, the firm is trying to determine how many employees it will need to staff its new stores. This activity is referred to as

Accepted Answer

Demand forecasting involves predicting the future need for employees based on the anticipated demand for the company's products or services.

Question 18

Dills Grocery operates two grocery stores in Joplin, Missouri. Recently, Ford Motor Co. announced that it plans to build an auto factory near Joplin, that will bring 2,500 new jobs to the area. Dills Grocery knows that the new jobs will bring new residents and increase its business. Therefore, Dills Grocery plans to build another store and extend the hours of its current stores. Currently, the firm is trying to determine how many employees it will need when the new store is built and the factory is on-line. This activity is referred to as

Accepted Answer

Dills Grocery is trying to predict the number of employees it will need based on the expected increase in business due to the new auto factory. This is an example of demand forecasting, where the company anticipates future demand for its services and plans its resources accordingly.

Question 19

The process of determining what human resources will be available both inside and outside an organization is referred to as

Accepted Answer

Supply forecasting involves estimating what human resources (labor supply) will be available both inside (current employees) and outside (potential hires) an organization to meet the demand for those resources.

Question 20

James Coal employs nine hundred people, but has lost approximately 10 percent of its workforce in the last six months to competing industries. In an effort to keep its workers, the company is thinking about increasing hourly wages by 10 percent and extending dental benefits to all full-time employees. To determine the effect these changes will have on its internal labor supply, the company should complete an

Accepted Answer

An internal supply forecast is the correct approach for James Coal to determine the effect of wage increases and extended benefits on its internal labor supply, as it involves predicting future employee availability within the company based on current workforce data and planned changes.

Quiz 9: Strategic Human Resource Management