An appointment was scheduled for a new patient, who asked how much the fee would be for the visit. What should the administrative medical assistant do?
A) Quote the highest new patient exam fee to the patient.
B) Transfer the call to the office manager.
C) Quote the mid-level new patient exam fee to the patient.
D) Provide an estimate of the exam but explain that the estimate is prior to other services, such as blood work.
Correct Answer:
Verified
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