You work in an oncologist office, and a patient calls to get the results of their breast biopsy. You cannot determine the identity of the patient over the phone so you should ______________.

Question

Quizplus · Accepted Answer

Due to privacy laws and regulations, such as HIPAA in the United States, healthcare providers must ensure they are releasing medical information to the correct patient or their authorized representative. Without being able to verify the identity of the caller, it is crucial not to disclose any sensitive information to protect the patient's privacy.

You Work in an Oncologist Office, and a Patient Calls