A life insurance agent persuades Jones to drop an old life insurance policy and replace it with one sold by the agent's company by misrepresenting facts about Jones's present policy. This is an example of

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This is an example of "twisting," which occurs when an insurance agent convinces a customer to lapse, forfeit, or surrender an existing insurance policy in favor of taking out a new policy with another insurer, often through misrepresentation or misleading statements about the current policy's benefits or terms.

A Life Insurance Agent Persuades Jones to Drop an Old