Claims management in insurance is characterized by all but one of the following:
A) Overly liberal claims-settlement procedures may be as bad as stingy claims-settlement procedures,
B) Claims-settlement problems are generally more complex in life insurance than in property and liability insurance,
C) An independent adjuster generally serves the small insurer,
D) Often negotiations with the claims department is the only contact that the insurance buyer has with the insurer.

Question

Quizplus · Accepted Answer

Claims-settlement problems are typically more complex in property and liability insurance than in life insurance due to the nature of the claims and the need to assess damages, liability, and other factors. Life insurance claims are generally more straightforward, involving verification of the policy and the circumstances of the death.

Claims Management in Insurance Is Characterized by All but One