An Important Part of Sales That Is Often Overlooked Is

An important part of sales that is often overlooked is the follow-up after a sale has been made. An example of ethical follow-up practices is best described by which one of the following choices?

A) promising a software upgrade with the purchase of computers that never happens
B) offering a warranty that limits the application of use for the buyer of the product or service
C) checking on the satisfaction of a buyer's purchase and providing a replacement if something breaks
D) having a product guarantee that is untruthful