For people who aren't naturally comfortable in real-life social situations going online and having an opportunity to interact with people through text gives them more control over what they're saying, and time to compose their reply.

Question

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Online interactions allow individuals who may feel anxious or uncomfortable in face-to-face social situations to have more control over their responses, providing them with the opportunity to think through and compose their replies at their own pace.

For People Who Aren't Naturally Comfortable in Real-Life Social Situations