In developing a strategy map for her interior design business, Carla has decided to promote employee development by providing online training tools. This involves goals in which strategy map category?
A) Financial performance
B) Learning and growth
C) Internal business process
D) Customer service
E) Supply chain

Question

Quizplus · Accepted Answer

Carla's goal of promoting employee development through online training tools falls under the Learning and growth category of the strategy map. This category focuses on developing the skills and capabilities of employees to maintain a competitive edge in the market.

In Developing a Strategy Map for Her Interior Design Business