After implementation of any significant decision, managers at KTC Industries, Inc. meet to evaluate what worked, what didn't, and how to do things better. Managers at KTC are using what innovative decision-making technique?
A) After-action review
B) Postmortem bias
C) Decision learning
D) Brainstorming
E) Escalating commitment

Question

Quizplus · Accepted Answer

The technique being used by managers at KTC Industries, Inc. is after-action review, which is a process of evaluating the effectiveness of decisions and actions taken by a team or organization after they have been implemented. The goal is to identify areas for improvement and lessons learned for future decision-making. Postmortem bias and escalating commitment are not decision-making techniques. Decision learning and brainstorming are related to decision-making but do not specifically address the evaluation of past decisions.

After Implementation of Any Significant Decision, Managers at KTC Industries