A critical incident is defined as:
A) an incident about which a valid criticism can be made.
B) a job analysis method that rates the behaviours exhibited within a job-specific situation.
C) any observable human activity that enables criticism to be used to generate positive outcomes for the organisation.
D) an incident about which criticism can never be made without corroborating witnesses.

Question

Quizplus · Accepted Answer

A critical incident is a job analysis method that rates the behaviours exhibited within a job-specific situation.

A Critical Incident Is Defined As