Examples of intangible benefits include: fewer processing errors, increased throughput, decreased response time, elimination of job steps, increased sales, reduced credit losses, reduced expenses.

Question

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Intangible benefits are non-quantifiable and subjective, such as improved customer satisfaction or employee morale. The examples given are quantifiable and measurable, thus considered tangible benefits.

Examples of Intangible Benefits Include: Fewer Processing Errors, Increased Throughput