Which of the following is a quality-control approach that emphasizes a disciplined and relentless pursuit of higher quality and lower costs?
A) Continuous improvement
B) Cycle time
C) Quality circles
D) Six Sigma
E) Benchmarking

Question

Quizplus · Accepted Answer

Six Sigma is a quality-control approach that emphasizes a disciplined and relentless pursuit of higher quality and lower costs. It involves using data and statistical analysis to identify and eliminate defects in a process, with the ultimate goal of reducing variability and improving customer satisfaction. Continuous improvement (A) is a broader approach that includes Six Sigma but also encompasses other methodologies, such as Total Quality Management. Cycle time (B) is a measure of how long it takes to complete a process or activity. Quality circles (C) are small groups of employees who meet regularly to identify and solve work-related problems. Benchmarking (E) is a process of comparing a company's performance against that of its competitors or industry leaders.

Which of the Following Is a Quality-Control Approach That Emphasizes