Which of the following best describes total quality management?
A) The principle that quality belongs to each person who creates it while performing a job
B) The consistency of a product's quality from unit to unit
C) The sum of all activities involved in getting high-quality products into the marketplace
D) The process by which a company analyzes a competitor's products to identify desirable improvements
E) A certification program attesting that an operations process has met rigorous requirements

Question

Quizplus · Accepted Answer

The Answer of Which of the following best describes total quality management?
A) The principle that quality belongs to each person who creates it while performing a job
B) The consistency of a product's quality from unit to unit
C) The sum of all activities involved in getting high-quality products into the marketplace
D) The process by which a company analyzes a competitor's products to identify desirable improvements
E) A certification program attesting that an operations process has met rigorous requirements

Which of the Following Best Describes Total Quality Management