Which of the following best describes ISO 9000?
A) The concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work
B) The redesigning of business processes to improve performance, quality, and productivity
C) A program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization
D) A certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance
E) The process of evaluating all work activities to determine the value they add for customers

Question

Quizplus · Accepted Answer

ISO 9000 is a program that provides certification for organizations that have met the International Organization for Standardization's quality management standards. It focuses on ensuring consistent quality in an organization's products and services.

Which of the Following Best Describes ISO 9000