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If an Insurance Company Admits That a Patient Signed an Assignment

Question 10

Multiple Choice

If an insurance company admits that a patient signed an assignment of benefits document and that it inadvertently paid the patient instead of the physician, the insurance company should


A) advise the physician to write-off the amount as a bad debt.
B) pay the physician within 2-3 weeks and honor the assignment even before the company recovers its money from the patient.
C) pay the physician within 2-3 weeks after recovering the money from the patient.
D) notify the physician of the error and indicate in a letter that it will never happen again.

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