Outline the steps involved in the controlling process.

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The Answer is There are three main steps in the controlling process:
1.Measuring performance: Before managers can determine what must be done to make an organization more effective and efficient,they must measure current organizational performance.However,before they can take such a measurement,they must establish some unit of measure that gauges performance and observe the quantity of this unit as generated by the item whose performance is being measured.
2.Comparing measured performance to standards: Once managers have taken a measure of organizational performance,their next step in controlling is to compare this measure against some standard,or the level of activity established to serve as a model for evaluating organizational performance.Successful managers pinpoint all important areas of organizational performance and establish corresponding standards in each area.
3.Taking corrective action: After actual performance has been measured and compared with established performance standards,the next step in the controlling process is to take corrective action if necessary.Corrective action is managerial activity aimed at bringing organizational performance up to the level of performance standards.In other words,corrective action focuses on correcting organizational mistakes that are hindering organizational performance.Before taking any corrective action,however,managers should make sure the standards they are using were properly established and their measurements of organizational performance are valid and reliable.

Outline the Steps Involved in the Controlling Process