Which of the Following Is a Difference Between People-Processing and Possession-Processing

Which of the following is a difference between people-processing and possession-processing services?

A) People-processing services refer to services that use manual labor directed at customer's assets,while possession-processing services refer to services that use technology directed at customer's assets.
B) People-processing services require customers to enter the service factory,while possession-processing services typically do not require the presence of the customer in the service factory.
C) People-processing services emphasize on supplementary services,while possession-processing services greatly reduce supplementary services.
D) People-processing services occur when services are directed at customers' physical belongings,while possession-processing services occur when services are directed at a customer.