What is the Hawthorne effect?
A) the belief that employees are motivated by money alone
B) the conclusion that workers are more productive if management pays attention to them
C) the determination that the level of lighting in a workplace has no effect on productivity
D) the theory that workers are more productive if their jobs are analyzed closely
E) the unspoken agreement between the employee and the employer

Question

Quizplus · Accepted Answer

B)Almost any management action that workers viewed as special attention caused an increase in productivity in this study at the Hawthorne Works.

What Is the Hawthorne Effect