The inside-out processes play a key role in offering direction for the spanning and outside-in capabilities,which respond to the customer needs and requirements identified by the inside-out processes.

Question

Quizplus · Accepted Answer

Inside-out processes focus on internal capabilities and resources, while outside-in processes are driven by external customer needs and market demands. The statement incorrectly suggests that inside-out processes guide outside-in capabilities, when it is typically the other way around.

The Inside-Out Processes Play a Key Role in Offering Direction