By giving employees two direct superiors, a matrix structure violates this key element of organizational design.
A)unity of command
B)chain of command
C)span of management
D)decentralization

Question

Quizplus · Accepted Answer

Unity of command is the principle that an employee should only receive commands and instructions from one direct superior in order to avoid confusion and conflicts. By having two direct superiors in a matrix structure, this principle is violated, and employees may receive conflicting instructions or be unsure about who to report to.

By Giving Employees Two Direct Superiors, a Matrix Structure Violates