Studies suggest that interviewers tend to evaluate applicants less favorably in telephone interviews than in face-to-face interviews.

Question

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In a typical study, interviewers tended to evaluate applicants more favorably in telephone versus face-to-face interviews, particularly where the interviewees were less physically attractive. Telephone interviews can actually be more accurate than face-to-face interviews for judging an applicant's conscientiousness, intelligence, and interpersonal skills.

Studies Suggest That Interviewers Tend to Evaluate Applicants Less Favorably