Most employees in the social services department of a provincial government have frequent interaction with people who are unemployed or face personal problems. Which of the following personality characteristics is best suited to employees working in these jobs?
A)External locus of control.
B)High neuroticism.
C)High introversion.
D)External locus of control and high agreeableness.
E)High agreeableness.

Question

Quizplus · Accepted Answer

High agreeableness is best suited for employees working in social services as it reflects a person's ability to empathize and understand the needs of others while being patient and kind. This trait can help in building strong relationships with clients and colleagues, which is essential in this field. Other traits such as low neuroticism and high emotional stability can also be beneficial. However, options A, B, C, and D are not suitable as they reflect a lack of control over one's life, high levels of negative emotions, and low social skills, which can hinder employee performance and client satisfaction.

Most Employees in the Social Services Department of a Provincial