Most employees at United FiberTech support the idea that the company's success depends on their willingness to continually change and improve customer service. United FiberTech probably has:

Question

Quizplus · Accepted Answer

The employees' support for continual change and improvement in customer service indicates an adaptive culture, which is a culture that values flexibility, innovation, and change. Thus, choice A is the most suitable option. Choice B is not reasonable as having more subcultures than employees is highly unlikely. Choice C may be a possibility, but the given information does not depict a market-driven culture as the sole focus is on improving customer service. Choice D is not applicable as there is no evidence of countercultures in the given information. Finally, choice E is also incorrect as the information given does suggest the existence of a corporate culture that emphasizes the importance of providing excellent customer service.

Most Employees at United FiberTech Support the Idea That the Company's