When making a claim to a company,what is the purpose of the message?
A)To ask for a settlement of the claim
B)To write a formal complaint
C)To suggest how a product or service could be improved
D)To provide a goodwill gesture, allowing the company to improve the product
E)To ask for a resolution to a problem before further steps are required

Question

Quizplus · Accepted Answer

A)If you're dissatisfied with a company's product or service, you can opt to make a claim (a formal complaint)or request an adjustment (a settlement of a claim). In either case, it's important to maintain a professional tone in all your communication, no matter how angry or frustrated you are. Keeping your cool will help you get the situation resolved sooner.

When Making a Claim to a Company,what Is the Purpose