If negative news is likely to be a surprise to the reader,an indirect approach should be used.

Name: If negative news is likely to be a surprise to the reader,an indirect approach should be used.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The more complete description is less negative and emphasizes how the audience can benefit from the change. However, if the negative news is likely to be a shock or particularly unpleasant for the reader, you'll want to use the indirect approach.

If Negative News Is Likely to Be a Surprise to the Reader,an