Messages written to foster positive relationships with audiences are called what?
A)Social media releases
B)Goodwill messages
C)Condolence messages
D)Good-news announcements
E)Congratulatory messages

Question

Quizplus · Accepted Answer

B)All business messages should be written with an eye toward fostering positive relationships with audiences, but some messages are written specifically to build goodwill. You can use these messages to enhance your relationships with customers, colleagues, and other businesspeople by sending friendly, even unexpected, notes with no direct business purpose.

Messages Written to Foster Positive Relationships with Audiences Are Called