In a negative message using the indirect approach,the buffer in the opening is immediately followed by a(n)________.
A)clear statement of the bad news
B)explanation for the news
C)neutral statement unrelated to the purpose of the message
D)positive statement, expressing genuine optimism for the future
E)sincere apology for the bad news

Question

Quizplus · Accepted Answer

B)An effective buffer serves as a transition to the next part of your message, in which you build up the explanations and information that will culminate in your negative news. An ideal explanation section leads readers to your conclusion before you come right out and say it.

In a Negative Message Using the Indirect Approach,the Buffer in the Opening