Major enterprise content management systems also enable users to access external sources of information,such as news feeds and research,and to communicate via e-mail,chat/instant messaging,discussion groups,and videoconferencing.
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Q9: Social bookmarking makes it difficult to search
Q10: A wiki is most appropriate for information
Q11: Wisdom management refers to the set of
Q12: Wisdom is thought to be the collective
Q13: Knowledge that is shared and applied to
Q15: Communities of practice (COPs)are informal social networks
Q16: The second knowledge management systems sought to
Q17: Knowledge management also includes a diverse group
Q19: Once they are discovered,documents,patterns,and expert rules must
Q24: Enterprise-wide knowledge management systems are general-purpose firm-wide
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