Salesforce.com is a good example of a firm using a ________.
A)software package
B)Software as a Service (SaaS)
C)software outsourcing
D)service-level agreement (SLA)

Question

Quizplus · Accepted Answer

Salesforce.com is a cloud-based customer relationship management (CRM) software company that offers Software as a Service (SaaS). Customers access the software through the internet and pay a subscription fee, rather than having to install and maintain the software themselves.