Which of the following is one of the customer-driven approaches to improving productivity?
A)Ask customers not to use third parties.
B)Limiting customer involvement in production.
C)Changing the timing of customer demand.
D)Reducing backstage elements of production.
E)Reducing front-stage elements of production.

Question

Quizplus · Accepted Answer

Changing the timing of customer demand is a customer-driven approach to improving productivity. By understanding when customers are most likely to use a product or service, a company can adjust production schedules and staffing to meet demand more efficiently, thereby improving productivity. The other options listed either limit customer involvement, reduce production elements, or ask customers to alter their behavior, which are not customer-driven approaches to improving productivity.

Which of the Following Is One of the Customer-Driven Approaches