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All of the Following Are Likely Causes of Kaiser Permanente's

Question 17

Multiple Choice

All of the following are likely causes of Kaiser Permanente's difficulties before their new KPHealthConnect EXCEPT for:


A) Bonus incentives not matching strategy
B) The alignment of the Information Systems Strategy Triangle
C) The failure of automated systems
D) The leadership and organizational culture
E) Patient service processes needing to be updated and streamlined

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