Knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called:
A) Information
B) Intellectual capital
C) Competitive advantage data
D) Business intelligence
E) System data

Question

Quizplus · Accepted Answer

Intellectual capital refers to the intangible assets of a firm, including its knowledge, skills, expertise, and relationships with customers and suppliers. This encompasses knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm. Option A (Information) is a broad term that includes data and knowledge, but does not necessarily imply any value or advantage for the firm. Option C (Competitive advantage data) is not a commonly used term in the field of knowledge management. Option D (Business intelligence) generally refers to the use of data analysis and other techniques to gain insights into business operations, but does not specifically relate to knowledge management. Option E (System data) refers to data generated by computer systems and does not necessarily relate to knowledge management or competitive advantage.

Knowledge That Has Been Identified, Captured, and Leveraged to Produce