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Access Health,a Call-In Medical Center,uses Technology to Capture and Share

Question 84

Multiple Choice

Access Health,a call-in medical center,uses technology to capture and share knowledge.When someone calls the center,a registered nurse uses the company clinical decision architecture to assess the caller symptoms,rule out possible conditions,and recommend a home remedy,doctor visit,or trip to the emergency room.This is an example of using


A) tacit knowledge.
B) a knowledge asset.
C) a non-codified asset.
D) groupthink.

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