Which of the following best represents the Plan step in the Plan-Do-Check-Act (PDCA)cycle?
A)Take actions to lower costs, change resource allocations, improve the quality, cycle time and flexibility of processes, modify the product mix, change customer relationships, and redesign and introduce new products..
B)Measure and monitor ongoing performance and take short-term actions based on the measured performance.
C)Define the organization's purpose and select the focus and scope of its strategy. .
D)Implement the chosen course of action.

Question

Quizplus · Accepted Answer

The Plan step in the PDCA cycle involves defining the organization's purpose and selecting the focus and scope of its strategy. This includes identifying goals and objectives, analyzing the current situation, and developing a plan of action to achieve those goals. The other options listed represent the Do, Check, and Act steps in the PDCA cycle, respectively.

Which of the Following Best Represents the Plan Step in the Plan-Do-Check-Act