Using too few balanced scorecard measures:
A)will not balance desired outcomes with performance drivers of those outcomes.
B)is better than using too many scorecard measures.
C)results in a lack of linkage between drivers in the process and learning and growth .perspectives
D)All of the above are correct.

Question

Quizplus · Accepted Answer

Using too few balanced scorecard measures will not balance desired outcomes with performance drivers of those outcomes. The balanced scorecard is designed to provide a balanced view of an organization's performance and help align its strategy with its operational activities. This requires a comprehensive set of measures that cover all relevant areas of the organization, including its financial, customer, internal processes, and learning and growth perspectives. If too few measures are used, it may result in an imbalanced view of the organization's performance, with too much emphasis on certain areas and too little on others. This, in turn, could result in suboptimal decision-making and missed opportunities for improvement.

Using Too Few Balanced Scorecard Measures