The 80/20 rule:
A) finds that 80% of revenues are generated by the top 20% of the customers.
B) finds that 80% of profits are generated by the top 20% of the customers.
C) can be graphed as the whale curve.
D) finds that 80% of costs are generated by 20% of the customers.
Correct Answer:
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Q34: Discuss the 80-20 rule and the 40-1
Q35: A bank customer with a high checking
Q36: In a service company,marketing and selling costs
Q37: The whale curve:
A)graphs sales verses customers.
B)graphs profits
Q38: Service companies:
A)focus more on customer costs and
Q41: Activity based costing can be used to
Q42: Additional costs to serve and retain the
Q43: Customer lifetime value is the discounted net
Q44: Omega Company has the following two customers:
Q91: Aggressive customers who demand low prices and
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