Figure 1-5

-In Figure 1-5 above,"D" represents which era in U.S.business history?
A) sales era
B) production era
C) consumerism era
D) marketing concept era
E) customer relationship era
Correct Answer:
Verified
Q142: The internal response that customers have to
Q143: With respect to the history of American
Q144: Today, the standards of marketing practice have
Q147: Customer experience refers to
A) the practice of
Q150: Customer relationship management refers to
A)the view that
Q153: In 1952, General Electric's annual report stated,
Q154: Figure 1-5 Q157: Many companies subscribe to being "green" because Q159: Figure 1-5 Q160: Firms such as General Electric,Marriott,and Facebook have
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