Managers must view the firm's value chain in the context of a larger value system that includes the value chains of suppliers and distribution channels.

Question

Quizplus · Accepted Answer

The statement is true as a firm's value chain cannot be viewed in isolation and should be analyzed within the broader context of the value system that includes the value chains of suppliers, distributors, and other stakeholders. This is important as it helps managers identify opportunities for collaboration, efficiency improvements, and ultimately, enhancing the overall value provided to customers.

Managers Must View the Firm's Value Chain in the Context