Gail made a negative comment about Vicki's suggestion, which caused Vicki to be rather abrupt and rude with her response, which caused other team members to get upset. This is an example of
A) cognitive negotiation.
B) escalation.
C) de-escalation.
D) groupthink.

Question

Quizplus · Accepted Answer

This is an example of escalation, where negative comments and reactions from one party cause the other party to respond in a more intense or aggressive manner, leading to further conflict or tension. The behavior of Vicki and the other team members exemplify this.

Gail Made a Negative Comment About Vicki's Suggestion, Which Caused