While saying "yes," Mark shook his head no while looking down at the ground. Assuming he meant "yes," his body language represented ______ to the receiver of the message.
A) channel
B) tone
C) approach
D) noise

Question

Quizplus · Accepted Answer

Mark's body language (shaking his head no while saying "yes") creates confusion or interference in the communication process, which is referred to as "noise." Noise in communication is anything that distorts the message, making it harder for the receiver to interpret it accurately.

While Saying "Yes," Mark Shook His Head No While Looking