Kamal has reviewed the monthly reports for his drug manufacturing facility.The group missed production targets on all but three days.Tomorrow he will gather employees to share strategies to exceed the targets next month.The meeting is which step in the control process?

Question

Quizplus · Accepted Answer

The meeting that Kamal is holding with employees to share strategies to exceed production targets is a corrective action, which is the third step in the control process. The first step is creating standards and metrics, the second step is measuring performance, and the fourth step is comparing performance to standards. Since Kamal has already reviewed the monthly reports and determined that the production targets were not met, the next step is to take corrective action by brainstorming ways to improve performance in the future.

Kamal Has Reviewed the Monthly Reports for His Drug Manufacturing