Roni Harris, a college student in the business department of her local university, originally planned to major in accounting. However, she discovered an interest in product marketing and sales and is taking courses in these areas.
-Roni is carrying a full course load this semester,belongs to the Student Investment Club,is studying Mandarin Chinese,runs with the track team,and volunteers with an art therapy program to help homeless children process their emotions. Which of those activities will be of most help to her in a career in selling?
A)Studying is most important because she will know all the rules of selling correctly.
B)Investing is most important because she will understand how money works and will make good sales decisions.
C)Speaking Chinese is most important so that she can sell to international customers.
D)Staying physically fit is most important because a healthy appearance will attract customers to her.
E)Volunteering is most important because it will develop her sense of empathy and her relationships skills to understand customers and their needs.

Question

Quizplus · Accepted Answer

Volunteering with an art therapy program will help Roni develop her sense of empathy and relationship skills, which are essential in understanding customers and their needs. This will make her a better salesperson and help her connect with customers on a deeper level. While studying, investing, speaking Chinese, and staying physically fit can be beneficial in different ways, they are not as directly related to selling as developing strong relationship skills.

Roni Harris, a College Student in the Business Department of Her