The process of sending back to the prospect what you as a listener think the person meant,both in terms of content and in terms of feelings,is referred to as:
A)surveying
B)active listening
C)probing
D)configuring a solution
E)interaction

Question

Quizplus · Accepted Answer

Active listening is the process of not only hearing the words that the speaker is saying but also understanding the underlying emotions and meaning behind their words. One way to demonstrate active listening is by paraphrasing or reflecting back to the speaker what you believe they have just said to ensure that you have understood and interpreted their message correctly.

The Process of Sending Back to the Prospect What You