As a general rule,we can close more sales by:
A)increasing the amount of time we spend telling customers about product features
B)increasing the number of facts and figures we use in the presentation
C)decreasing the time allocated to active listening
D)decreasing the amount of detail in the sales presentation
E)using confirmation questions to determine if we are on the right track

Question

Quizplus · Accepted Answer

Using confirmation questions helps ensure that we are meeting the customer's needs and understanding their concerns, which leads to greater trust and a higher likelihood of closing the sale. Spending excessive time on product features, facts and figures, or decreasing active listening can actually turn customers off and make them less likely to buy. While providing enough detail is important, it's also crucial to be able to simplify and tailor our presentation to the customer's level of interest and understanding.

As a General Rule,we Can Close More Sales By